Privacy Policy

This Privacy Policy describes how 896bd collects, processes, stores, and protects the personal information you provide when using our online gaming services, including cricket betting, live casino, slots, and crash games. By accessing or using the 896bd platform, you acknowledge that you have read, understood, and agree to the practices described in this policy.

We are committed to ensuring your personal data is handled responsibly, transparently, and in accordance with applicable data protection principles. This policy applies to all users of 896bd, including registered members accessing our services from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all across Bangladesh.

Information We Collect

896bd collects two broad categories of information: data you provide directly to us, and data we collect automatically when you use our platform.

Information You Provide Directly

When you register for an account, complete verification, make deposits or withdrawals, or contact our support team, you may provide:

• Full name, date of birth, and national ID details
• Mobile phone number and email address
• Residential address (city and district within Bangladesh)
• Payment details such as bKash, Nagad, or Rocket mobile wallet numbers
• Identity verification documents when required for KYC compliance

Information Collected Automatically

When you access and navigate the 896bd platform, we may collect technical and usage data automatically, including:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, session duration, game history, and wagering patterns

How We Use Your Information

The personal information we collect serves specific, lawful purposes directly related to operating a safe and reliable gaming platform for users in Bangladesh. We use your information to:

• Create and manage your 896bd player account
• Process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels in BDT
• Verify your identity and age (21+) in accordance with responsible gaming requirements
• Send account notifications, transaction confirmations, and promotional offers you have opted into
• Detect fraud, prevent money laundering, and maintain platform security
• Improve our services, personalise your experience, and resolve customer support issues

How We Share Your Information

896bd does not sell, rent, or trade your personal information to any third party for their commercial benefit. We share data only in the limited circumstances described below.

Service Providers

We engage trusted third-party service providers to help us deliver our platform — for example, payment processors that handle bKash and Nagad transactions, or technical infrastructure providers. These parties are contractually bound to use your data only to deliver the agreed service and may not use it for any other purpose.

Legal Obligations

We may disclose your information where required to do so by applicable law, court order, or governmental authority. This includes responding to lawful requests from law enforcement agencies or regulatory bodies.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred as part of that transaction. We will notify affected users if such a transfer results in a material change to how your data is handled.

Cookies and Tracking Technologies

896bd uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us recognise returning visitors, maintain session continuity, and understand how our platform is used. The types of cookies we use include:

• Essential cookies — required for login sessions and core platform functionality
• Analytics cookies — help us measure traffic, popular game categories, and user flows
• Preference cookies — remember your language and display settings across sessions

You can manage or disable non-essential cookies through your browser settings. Disabling essential cookies may affect the functionality of the 896bd platform.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal and regulatory obligations. For active accounts, data is retained throughout the account's lifetime. For closed accounts, we retain transactional and identity records for a minimum period as required for anti-money-laundering compliance and dispute resolution.

When data is no longer required, we securely delete or anonymise it so that it can no longer be linked to any individual user.

Data Security

896bd applies industry-standard security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes SSL encryption on all data transmissions, access controls that restrict data visibility to authorised personnel only, and regular internal security reviews.

Despite these measures, no online system is entirely free of risk. We encourage all 896bd users to use strong, unique passwords for their accounts and to never share login credentials with others. If you suspect your account has been compromised, please contact our support team immediately.

Your Privacy Rights

All registered users of 896bd have the following rights regarding their personal data:

• Right to Access — request a copy of the personal data we hold about you
• Right to Correction — ask us to correct inaccurate or incomplete data
• Right to Deletion — request that we delete your personal data, subject to legal retention requirements
• Right to Object — object to the processing of your data for direct marketing purposes
• Right to Data Portability — receive your data in a structured, commonly used format

To exercise any of these rights, please contact our support team. We will respond to verified requests within a reasonable timeframe. Please note that some rights may be limited where we have overriding legal obligations to retain your data.

Third-Party Links

The 896bd platform may contain references to third-party services such as game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi) and payment partners. These third parties operate under their own privacy policies, and 896bd is not responsible for the data practices of external parties. We recommend reviewing the privacy policy of any third-party service before providing them with your personal information.

Age Restriction and Minors

896bd is an adult gaming platform strictly intended for users who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21. During registration, we require age verification to confirm that each new user meets this requirement. If we discover that a user under 21 has registered an account and provided personal data, we will close the account and delete the associated information promptly.

Payment Information and Financial Data

When you make deposits or request withdrawals on 896bd, financial transaction data is processed through our trusted payment partners, including bKash, Nagad, Rocket, and Upay. We do not store complete mobile banking credentials or full bank account numbers on our servers. Transaction records including amounts, timestamps, and reference IDs are retained as required for financial compliance and dispute resolution.

All financial data transmitted between your device and our platform is protected by SSL encryption. We apply additional security layers for high-value transactions to ensure the integrity of your funds.

Changes to This Privacy Policy

896bd reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email or in-platform notification.

Your continued use of the 896bd platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed about how we protect yourinformation.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 896bd handles your personal data, please contact our support team. We are committed to resolving privacy-related queries promptly and transparently.

You can reach us by email at [email protected]. Our support team is available 24/7 to assist players across Bangladesh, including Dhaka, Chittagong, Sylhet, and all other cities.